These terms apply to any contract between us for the sale of products to you. Please read these terms carefully and make sure that you understand them, before ordering any products from our website. Please note that before placing an order you will be asked to agree to these terms. If you refuse to accept these terms, you will not be able to order any products from our site.
We reserve the right to amend these terms at any time. Every time you wish to order products, please check these terms to ensure you understand the terms which will apply at that time.
Age of Consent
By placing an order with us, you declare that you are of the appropriate legal age to purchase the items. If we discover that you are not legally entitled to order certain goods, we will not be obliged to complete the order.
All orders made are subject to acceptance and availability. We may choose not to accept your order for any reason.
Prices of products are correct at the time of entering information, however, we reserve the right to change prices without prior notice (although we will inform you if any such price change affects your order).
To cancel a contract in accordance with your legal right to do so, you just need to let us know that you have decided to cancel. Please see our Returns Policy for more information.
Any material found within this website, including text or images may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal non-commercial use. You hereby agree not to adapt, alter or create any derivative work from any of the material contained in this website. In addition, the material cannot be used for any other purpose other than for your own personal and non-commercial use.
We provide this website ‘as is’ and does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this website or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials.
In addition, we make no (and disclaim all) representations or warranties of any kind, express of implied, with respect to this website or the information or content included.
This does not affect your statutory rights in relation to the goods and their fitness for purpose and satisfactory quality.
In connection with the use of this website (including any orders of products), in no event will our company be liable:
- for losses that were not foreseeable to both parties when the contract was made
- for losses that were not caused by any breach on the part of the supplier
- for business losses and/or losses to non consumers
We do not in any way exclude or limit our liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession)
- Any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples)
- Defective products under the Consumer Protection Act 1987
You agree to use this website only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party, such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this website.
Submitting Reviews, Posts and Media
When you submit a product review, text post or any media (“the Content”) to our website, you assign us irrevocable non-exclusive royalty-free worldwide rights to publish the Content in any medium. You waive your right to be identified as the author of the work.
Our company is not responsible for the content of external websites linked from our website.
Price and Payment
Events Outside our Control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by an Event Outside Our Control (which means any act or event beyond our reasonable control).
If an Event Outside Our Control takes place that affects the performance of our obligations under a contract:
- We will attempt to contact you as soon as reasonably possible to notify you
- Our obligations under a contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.
You may cancel a contract affected by an Event Outside Our Control. To cancel please contact us. If you opt to cancel, you will have to return (at our cost) any relevant products you have already received and we will refund the price you have paid, including any delivery charges.
We may transfer our rights and obligations under a contract to another organisation, but this will not affect your rights or our obligations under these terms.
You may only transfer your rights or your obligations under these terms to another person if we agree in writing.
This contract is between you and us. No other person shall have any rights to enforce any of its terms.
Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
Terms of Sale
Please carefully read through the terms prior to placing your order, and retain a copy for your personal records.
Terms may be changed without notice, however amended changes will only apply to orders made subsequent to the date of change.
Cancellation and Return
As all toys are made to order, please keep in mind that you are placing a bespoke custom order.
Due to the nature of the product, we will only consider cancellations within 24 hours of the order being made, and may request a restocking fee be paid.
If work has commenced on fulfilling the order we will not offer a cancellation, so please be sure of your order before placing it. You can always contact us directly via the Discord, or via the contact form on this site. If you have potential order queries we will be happy to help.
Due to the nature of the goods that we sell, we will only accept returns on items that are defective – in which case please do get in touch as we will be eager to rectify this issue.
Please note that we reserve the right not to refund the standard shipping charge if items are returned to us for refund.
As with all goods intended for return, you have a duty of care. Please ensure that all returns are made with the original packaging to ensure there is not any damage to the product during transit.
If you are returning an item to us, it is recommended that you send it via recorded delivery so as to ensure there is a record of it’s return and confirmation of receipt. Please also provide your explanation for return, contact details, and order email on a piece of paper enclosed within the returns box.
Availability of Goods
If we are unable to service your order within the standard time frame, or at all, you will be contacted as soon as is possible. If an alternative agreement is not met, you will be offered the choice of accepting substitute goods of an equivalent value, or a refund of any sums paid.
All delivery will be made to the address given to us by you at the time of order, and will be sent in a plain brown box containing no external Kink Forge branding.
We aim to dispatch all orders within 2 to 5 working days once manufactured. Please accordingly allow for the courier transit time subsequent in any delivery time calculations.
Please also note that all toys are currently made to order, and as such the time to be manufactured will vary depending upon current order workload.
While we aim to meet the above target, please keep in in mind we are a small start up company, and if you have any queries about your order having not yet received it, please get in touch with us.
Upon receipt of the goods, please ensure that you inspect the goods and advise us as soon as possible if you have not received the correct goods, or have received faulty/damaged goods.
Please note that as a consumer you have certain statutory rights by law, and that these terms and conditions do not, and shall not, affect those rights.
If any provision of the terms listed is unenforceable this will not stop the rest of the provisions from being enforceable.